Scroll down to see some of what we offer to protect and provide for your business. Schedule a complementary custom consultation so we can discuss your business needs.
A managed service provider, or MSP, is a third-party company that remotely manages a customer’s information technology (IT) infrastructure and end-user systems.
thinq mac offers a range of services including network, application, infrastructure, and security management, as well as support for various IT tasks such as data backup and recovery, system monitoring and management, and help desk services.
Unlike traditional IT support that often operates on a break/fix model, MSPs focus on preventing IT issues before they occur by providing continuous monitoring and proactive maintenance.
Benefits include cost savings, access to specialized expertise, improved security, proactive problem resolution, predictable IT costs, and the ability to focus on core business functions instead of IT management.
Our services are typically priced on a subscription basis, with fees depending on the scope of services, the number of users or devices covered, and the level of support required.
Of course! While we implement our standard IT management core amongst all of our clients, we often offer customizable solutions to meet specific business requirements, whether it’s integrating with existing systems or developing new applications.
Absolutely! We are well-equipped to support remote and hybrid work environments, offering solutions for secure remote access, cloud services, and collaboration tools. Our primary support model functions remotely and we support clients with employees across the globe.
thinq mac offers 24/7 monitoring and rapid response services to address IT emergencies, minimizing downtime and ensuring business continuity.